Gilead Community Services

Clinical Director of Community Services

Job ID
Human Services
Regular Full Time - 40 hours
Job Schedule
Monday- Friday 8am- 4pm



Responsible for performing administrative oversight of multiple Community programs, including the personnel management and supervision of clinical services.


Duties and Responsibilities

  • Provides a high level of clinical expertise regarding severe and prolonged mental illness, and substance abuse disorders through supervision, consolidation, and program development for Residential Programming.
  • Creates, monitors and maintains processes for all contractual agreements, accreditation standards and licensing regulations including but not limited to Department of Mental Health and Addiction Services (DMHAS), the Department of Public Health (DPH), the Department of Children and Families, and CARF.
  • Maintains and implements clinical best practices that incorporate the Recovery Philosophy with direct implications to staff, clients, family, and community development.
  • Maintains and implements the Fidelity Model in select Programs, as appropriate.
  • Demonstrates expertise in clinical leadership by developing and directing admissions, continued services, and discharge processes for residential programs, with focus on utilization and fiscal stability.
  • Ensures that quality clinical services are provided to clients and their families in a timely manner.
  • Facilitates and participates in Agency Leadership Meetings and ad hoc work groups in effort toeffort to carry out the mission of Gilead in Residential Programming.
  • Provides in-service trainings within individual programs and departments and through larger Agency mMeetings on an annual basisas necessary.
  • Identifies, creates, and improves policies and procedures for agency programmingidentifying necessary policy additions, developing new policies, overseeing annual review of departmental policies.
  • Monitors and maintains positive outcome measures as defined by the license regulationsprogram funders, regulators, and agency quality assurance processes.
  • Monitors clinical quality assurance through staff evaluations, assessment of educational and trainingand training needs and supervision of each of the therapeutic programs.
  • Consistently monitorsConsistently monitors and enforces  appropriate  and  required  staffing  pattern.  s.                Consistently monitors Program turnover to ensure vacancies are filled in an appropriate timeframe.
  • Coordinates the provision ofa high excellence quality of medical and mental health care by acting as a liaison to municipal, the State , private, community, and Federal Agency agencies Offices as necessary..
  • Consults withConsults thewith Chiefthe   OperatingChief   OfficerOperating Officer, Nurse Supervisor, r        and  Medicaland Medical Director regarding medical and mental health needs regarding risk management.
  • Develops and collaborates , with the Agency Leadership team, new or revised programming in compliance with the mission and vision of Gilead.
  • Responds to after hoursafterhours calls, for evenings, weekends, and holidays as needed.
  • Participates in the efforts to advance the agency in Development and Fundraising annually.
  • Works in coordination with the agency Administrative Support staff for proficient service delivery.
  • Other duties as assigned.


Supervisory Responsibilities

  • Provides individual supervision for the Program Directors of the Residential Programs.
  • Develops and maintains programs for sound employee relationships within Residential Programming and their role in the organization.
  • Provides guidance and direction to Program Managers and Directors to assist in their professional development.
  • Responsible for the hiring, supervising, assessing, and if needed disciplining of subordinate Supervisors with in the Residential Programs.
  • Position currently supervises 3 Directors.


Education and Years of Experience

  • Degree: Masters Degree  in  Human   Services   Field  Required.                
  • Related professional Licensed  DegreelLicensed Degree (e.g. LMFT, LCSW, LPC, etc., PhD) Preferredrequired.
  • Number of Years of Experience: 8



  • Prior administrative and clinical experience directing services in the field of mental health.
  • Prior advanced training in organizational leadership within health care facilities.
  • Prior sound knowledge of mental health and addictions.
  • Prior knowledge of employment law and human relations.
  •  Must maintain and provide proof of valid driver’s license and automobile insurance in good standing.
  • Must maintain and provide proof of valid driver’s license and automobile insurance in good standing.
  • Ability to manage under stressful or crisis situations. Ability to problem solve. Ability to meet deadlines and establish and prioritize multiple tasks.
  • Ability to travel to various agencies, businesses, and meet with clients in their homes, if needed.
  • Knowledge of Computer Software systems (i.e. Windows required).
  • Demonstration of ethical behavior and sound judgment that supports the NASW standards of care.
  • Must meet and maintain all required trainings, certifications etc. as needed.
  • Uphold confidentiality by following the HIPAA regulations.


Working Conditions

  • Working conditions are based both in office and community settings.
  • Local travel.
  • Possibility of exposure to outdoor weather conditions, unsanitary environments.
  • Possibility of exposure to use of substances, vulgar statements, or hostile/dangerous situations.


Physical Demands

  • The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to talk, hear, stand, sit and walk. The employee frequently is required to use hands and fingers; climb or balance and stoop or kneel. The employee is required to be able to safely operate a motor vehicle.
  • The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.



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