Gilead Community Services

  • Program Director - Adult

    Job Locations US-CT-Middletown
    Job ID
    Regular Full Time - 40 hours
    Job Schedule
    Mon-Fri 8a-4p
  • Overview


    Responsible for performing the administrative oversight of an adult residential service program, including personnel management and supervision of clinical services.


    Duties and Responsibilities

    • Provides a high level of clinical expertise regarding severe and prolonged mental illness, and substance abuse disorders through supervision, staff training, education, and program development.
    • Leads an effective program by creating, coordinating and implementing clinical services, including the facilitation of program meetings, best practice models of care and daily functions as required by contractual and regulatory bodies.
    • Ensures that the program’s physical environment meets required regulations including a clean, safe, and home-like atmosphere.
    • Monitors and maintains processes for all contractual agreements and licensing regulations including but not limited to Department of Mental Health and Addiction Services (DMHAS) and CARF.
    • Maintains and implements the Recovery and Rehabilitation Option (RO) philosophies with direct implications to staff, clients, family, and community development. (If applicable)
    • Ensures that RO services are implemented effectively both fiscally and clinically. (If applicable)
    • Demonstrates expertise in clinical leadership by implementing timely admissions, continued services, and discharge processes for the program, with focus on utilization and fiscal stability.
    • Participates in leadership meetings, clinical meetings and ad hoc work groups in effort to carry out the mission of the program within and outside of the organization.
    • Implements and provides feedback to improve policies and procedures for programming.
    • Monitors and maintains positive outcome measures as defined by the license regulations and agency quality assurance processes. Insures program compliance through the timely and accurate reporting of data both internally and externally as needed.
    • Consults with the Senior Director-Adult Residential Services regarding medical and mental health needs regarding risk management.
    • Collaborates, with the Agency Leadership team, for implementing new or revised programming in compliance with the mission and vision of Gilead.
    • Maintains current knowledge of state treatment initiatives, program development trends and other relevant issues that may impact the clients and programs and seeks out opportunities to advance personal knowledge of treatment trends that may positively impact the services provided by the organization.
    • Responds to after-hours calls, for evenings, weekends, and holidays as needed on a rotating on-call basis.
    • Works in coordination with the agency Administrative Support Staff for proficient service delivery.
    • Other duties as assigned.


    Supervisory Responsibilities

    • Oversees the hiring, supervision, evaluation and, if needed, discipline of subordinate employees of the program in accordance with agency personnel policies.
    • Develops and maintains sound employee relationships, effective work environment conducive to job satisfaction within the program.
    • Provides guidance and direction to supervisory and non-supervisory employees to assist in their professional development.
    • Position currently supervises management and non-management staff members.


    Oral Communication Skills Negotiations Professionalism

    Written Communication Skills Diplomacy Project Management

    Technical Communication Skills Organization Time Management

    Client-Customer Relational Skills Planning Presentation Skills



    Working Conditions

    • Working conditions are based both in office and community settings.
    • Local travel.
    • Possibility of exposure to outdoor weather conditions, unsanitary environments.
    • Possibility of exposure to use of substances, vulgar statements, or hostile/dangerous situations.

    Physical Demands

    • The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • While performing the duties of this job, the employee is regularly required to talk, hear, stand, sit and walk. The employee frequently is required to use hands and fingers; climb or balance and stoop or kneel. The employee is required to be able to safely operate a motor vehicle.
    • The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.


    Education and Years of Experience

    • Degree: Masters Degree in Human Services Field Required. Licensed Degree Preferred.
    • Number of Years of Experience: 6 Total, 3 Supervisory


    • Prior administrative and clinical experience directing services in the field of mental health and addictions.
    • Prior knowledge of organizational leadership, employment law and human relations required.
    • Must maintain and provide proof of valid driver’s license and automobile insurance in good standing.
    • Ability to manage under stressful or crisis situations. Ability to problem solve. Ability to meet deadlines and establish and prioritize multiple tasks.
    • Ability to travel to various agencies, businesses, and meet with clients in their homes, if needed.
    • Must meet and maintain all required trainings, certifications etc. as needed.
    • Demonstration of ethical behavior and sound judgment that supports the NASW standards of care.
    • Uphold confidentiality by following the HIPAA regulations.


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