Gilead Community Services

  • Residential Support Worker - Adult

    Job Locations US-CT-Middletown
    Job ID
    Human Services
    Regular Part Time - 20 Hours
    Job Schedule
    Fri-Sat 10p-8a
  • Overview

    This program, located in Middletown, is an exciting and innovative hybrid mix of community mental health services as well as residential services. Staff are responsible for following through with the daily operations of a 24 hour, seven day a week support program servicing adults recovering from serious and prolonged mental illness and co-occurring disorders. This program services individuals in recovery, as well as active users living in both residential and community placements. It provides support with medication, ADL’s, and other case management services. The program uses a harm reduction model as well as other strategies to best meet the needs of our clientele.



    Responsible for providing a variety of support services in a residential setting to assist with the supervision and safety of individuals through a recovery rehabilitative focus of care during overnight hours of operation. Position is an awake position.



    Duties and Responsibilities

    • Demonstrates basic level competency regarding severe and prolonged mental health and substance abuse disorders through training and education.
    • Carries out assistance through "hands on" support with meal preparation, routine household chores, cleaning, laundry, etc. as needed.
    • Provides competent recovery oriented services by the demonstration of: intervention and support, inclusion of family/friends/community, dignity and care, supportive counseling.
    • Provides support with specific instruction and prompting in key areas identified by the treatment team (i.e. problem solving, coping skills, and interpersonal interactions).
    • Exchanges information from one shift to another, through required reporting documentation and communication, both electronic and paper documentation, as needed.
    • Functions as part of a treatment team in support of Clinical Case Management Services.
    • Ensures that the program’s physical environment meets required regulations including a clean, safe, and welcoming atmosphere.
    • Supports the processes for all contractual agreements, certifications or licensing regulations including but not limited to the Department of Mental Health and Addiction Services (DMHAS).
    • Actively participates in program meetings, clinical meetings, supervision and ad hoc work groups, as needed, in an effort to carry out the mission of the program.
    • Supports positive outcome measures as defined by the state regulations and agency quality assurance processes. Insures program compliance through the timely and accurate reporting of data as needed.
    • Consults and monitors medical and mental health needs regarding risk management. Implements risk management plans as necessary.
    • Spends 80% or more of total scheduled work hours in the residential environment.
    • Works in coordination with the agency Administrative Support Staff for proficient service delivery.
    • Other duties as assigned.


    Documentation requirements:

    • Timely completion on paper or electronic client case records with required documenting progress towards service goals and objectives.
    • Documents all required encounters. Completes contacts and progress notes within 72 hours of encounter.

    Supervisory Responsibilities

    • Position has no direct supervisory responsibilities


    Oral Communication Skills Professionalism

    Written Communication Skills Diplomacy

    Technical Communication Skills Organization

    Client-Customer Relational Skills


    Working Conditions

    • Working conditions are based in residential settings.
    • Local travel possible.
    • Possibility of exposure to unsanitary environments.
    • Possibility of exposure to use of substances, vulgar statements, or hostile/dangerous situations.

    Physical Demands

    • The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • While performing the duties of this job, the employee is regularly required to talk, hear, stand, sit and walk. The employee frequently is required to use hands and fingers; climb or balance and stoop or kneel. The employee is required to be able to safely operate a motor vehicle.
    • The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.


    Education and Years of Experience

    • Degree: High School Diploma required. Associates Degree Preferred.
    • Number of Years of Experience: 1 year


    • Must maintain and provide proof of valid driver’s license and automobile insurance in good standing.
    • Ability to provide leadership under stressful or crisis situations. Ability to problem-solve. Ability to meet deadlines and establish and prioritize multiple tasks.
    • Demonstration of ethical behavior and sound judgment that supports the NASW standards of care.
    • Medication Self-Administration training (if applicable).
    • Use of personal vehicle, limited.
    • Must meet and maintain all required trainings, certifications etc. as needed.
    • Uphold confidentiality by following the HIPAA regulations


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed